Manager of Product Development | Agent Foundry

Epicor Software Corporation • Full-time • US, Herndon • 2w ago

As Manager of Agent Foundry Product Development at Epicor, you will lead agentic AI development teams to collaborate directly with Epicor ERP customers and deliver 10x solutions to real-world problems. You’ll play a pivotal role in building the world’s first Cognitive ERP by driving full-stack product development, mentoring high-performing teams, and architecting scalable, AI-native experiences that transform how industries operate.

What you will be doing:

Lead, hire, and mentor a cross-functional engineering team focused on agentic AI, providing clear direction and fostering a growth-mindset culture
Architect and deliver scalable, high-performance services and user interfaces using C#/.NET, Python, Node.js, and TypeScript/Angular, with robust observability and operational readiness
Translate ERP workflows into AI-native experiences with human-in-the-loop design, auditability, and enterprise-grade reliability
Define autonomy levels, evaluation methods, SLAs, and safety controls for LLMs, RAG, and tool-use agents
Collaborate across Engineering, Data Science, UX, Support, Services, and GTM to deliver high-quality solutions on predictable cadences
Partner with customers and stakeholders to identify, prototype, and generalize agentic solutions that address real-world ERP challenges
Monitor emerging trends in LLMs, agent frameworks, and evaluation techniques, integrating innovations that drive customer impact

What you will likely bring:

8+ years’ experience in full-stack software engineering or product development, including 3+ years leading and mentoring engineering teams
4+ years’ experience in AI/ML or LLM-powered products, including agentic systems, RAG, or AI workflow automation
Proven success architecting and delivering complex, scalable systems with rigorous SDLC practices
Expertise in Azure and modern DevOps practices including infrastructure as code, CI/CD, containerization, and incident management
Strong stakeholder management skills with a track record of aligning technology with business goals
Programming proficiency in C#/.NET (primary), Python (data/evals/automation), Node.js, and TypeScript; Angular familiarity is a plus
Experience integrating with ERP data models, APIs, events, and workflows, ideally within manufacturing or distribution ERP environments

What could set you apart:

Background in manufacturing or distribution industries
Hands-on experience with TensorFlow, PyTorch, scikit-learn, GenAI tooling (prompting, RAG, evals, telemetry), and vector databases
Knowledge of ETL pipelines, connectors, retrieval patterns, and event-driven architectures
Strong understanding of secure coding practices, identity/role management, and compliance in regulated environments
Exceptional problem-solving, decision-making, and interpersonal communication skills

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About Epicor

At Epicor, we’re truly a team. Join 5,000talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility:Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

Recruiter:

Matthew Brady, Shobhini Srinivas